ABSTRACT

Software development process has vital impact on Small and Medium size Enterprises (SME) which have a notable place in industry. Standards and definitions of SME are different from one country to another. Software
maturity models have been a successful approach in evaluating and predicting review process capability. Many organizations in Information Technology (IT) and Information Technology Enabled Service (ITES) sectors have helped in process capability leading to improvements in statistical confidence and achievements of successful quantitative and accurate prediction. The major problem faced by several organizations is in the development of this integrated approach which is efficient and effective. Capability Maturity Model Integration (CMMI) provides the best practice-oriented approach by eliminating these barriers and issues faced by several organizations, whereas CMMI for development comprises best practices which focus an applicable advancement in software development activities for products and services provided by a company or organization. This method presents the process capability profiles of software organizations with a particular business model. The proposed method is made up of a process, artifacts and guides that assist acquisition of process profiles, based on the precise characteristics of each software company. Therefore, the application of the method permits selection of a set of attuned processes and wrinkled up with the business model proposing more objective improvement actions to a software organization. In this research work, the focus of the study is on experiments relating to the Process Maturity model which is proposed for the determination of the strong correlation among the reported process maturity to process capability profile suggesting continued and sustained process improvement with process
performance initiatives subsequent to the appraisal in SMEs.

Keywords:

Software development process, Small and Medium size Enterprises (SME), Software maturity models, Process capability, Capability Maturity Model Integration (CMMI), Best practices, Information Technology (IT), Information Technology Enabled Service (ITES), Process improvement, Process performance initiatives.